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Scam: #1681

Scam Alert

Person

  • Posted By: Anonymous
  • Submitted: 12/09/2010
  • Severity: 10
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Doyin Briggs

CUSTOMER SERVICE REP/Secret Shopper Scam

Unknown, --

Hello

Many thanks for your initial response indicating your interest in working with us.We are a company that conduct surveys and estimate other companies. We get hired to go to other companies and act like customers in order to know how the staffs are handling their services in relation to their customers. Once we have a contract to do you would be directed to the company or outlet and you would be given the funds you need to do the job (either purchase things or require services) after which you would write a comment on the staffs activities and give a detailed record of your experience. Examples of details you would forward to us are

1) How long it took you to get services.
2) Smartness of the attendant.
3) Customer service professionalism.
4) Sometimes you might be required to upset the attendant to see how they react to clients when they get tensed (under pressure).

We turn the information (you gave us) over to the company executives and they would carry out their own duties in improving there services.Most companies employ our assistance when people give complaints about their services or when they feel there are needs for them to improve their customer service. Your Identity would be kept confidential as the job states (secret shopper) you would be paid $250 for every survey you carry out bonus on your transportation allowance and funds would be given to you if you have to dine as part of the duty.Your job will be to estimate and comment on customer service in a wide variety of shops, stores, restaurant and services in your area. No commitment is made on this job and you would have flexible hours as it suits you.

I will want you to fill out the Information below If you are interested::

Your Full Name:
Your Residence address: NOT PO BOX
City:
State:
Zip Code:
Home and mobile Phone numbers:
Current Occupation:
Gender:

And look at your distance from the locations which you have to put your service into, and your address would also be needed for your payments.

Thanks
Hiring Manager
Doyin Briggs
Dockland Data services

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